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I clearly remember my introduction to the state nursing home survey (inspection) back when I was a brand new nursing assistant:
- Panicked whispers of “surveyors just walked in” spreading through the building like wildfire.
- Poker-faced surveyors lurking in the hallways and writing mysterious notes on their clipboards.
- Deer-in-the-headlights expressions on the faces of staff corned by surveyors and peppered with questions.
- Nursing assistants scattering into residents’ rooms, hoping they wouldn’t be one of the unfortunate souls selected to be watched while bathing a resident.
- Managers praying that they would be far, far away on vacation during the week the surveyors appeared.
[Read more…] about State Inspections: What Volunteers Need To Know